FFI's Response Statement for COVID-19

During this time of unprecedented uncertainty, we are focused on the safety and well-being of our families, employees, clients, and partners. Our hearts go out to everyone around the world who has been affected by COVID-19, either directly or indirectly.

We take the threat posed by COVID-19 seriously, and we are taking appropriate measures to ensure we communicate with and continue to provide our customers with our services. Our Global Business Continuity Planning team is continuously monitoring our approach to our customers and our personnel. Despite the current challenges of the developing global situation, we remain focused on your success.

We are reviewing and monitoring the COVID-19 situation closely and our approach is based on the guidance from the official sources and experts.

In order to manage the risks and challenges posed by COVID-19, Future Focus Infotech employees are now working remotely to ensure their safety. This will last for as long as necessary to manage the situation and to best support the efforts of our governments and public health organizations.

The shift to remote working has been a smooth transition and we continue to deliver the highest levels of service, performance, availability, and security.

Further details of the specific measures Future Focus Infotech has taken to manage and mitigate the risks posed by the current situation are set out below for your information.

Business Continuity

We have carried out an in-depth risk assessment of the effects of COVID-19 to ensure policies and procedures are in place to continue to provide our services to our customers.
We have invoked our Global Business Continuity Plan and have a dedicated Crisis Management Team continuously monitoring and assessing any risks for the following key areas:

  • People
  • Technology
  • Offices
  • Delivery

If there are any significant developments that impact our ability to manage our core business functions or to meet corporate, customer, and stakeholder obligations, these will be communicated through the appropriate channels.

Key Business Decisions Taken

Working Remotely: All Future Focus Infotech offices have been closed and our employees are working remotely. We are leveraging technology solutions to establish remote connections which enable our employees to work remotely and effectively.
Business Travel: All international and cross border travel has been suspended until further notice to protect the health and safety of our employees and our customers.

 

Coronavirus (COVID-19) company policy (for employees).

In this Coronavirus (COVID-19) company policy document, you’ll find all the essential guidelines employees should follow during the coronavirus outbreak and temporary alterations of existing sick leave and work from home policies.

Policy brief & purpose
This company policy includes the measures we are actively taking to mitigate the spread of coronavirus. You are kindly requested to follow all these rules diligently, to sustain a healthy and safe workplace in this unique environment. It’s important that we all respond responsibly and transparently to these health precautions. We assure you that we will always treat your private health and personal data with high confidentiality and sensitivity.

This coronavirus (COVID-19) company policy is susceptible to changes with the introduction of additional governmental guidelines. If so, we will update you as soon as possible by email.

Scope
This coronavirus policy applies to all of our employees who physically work in our office(s). We strongly recommend to our remote working personnel to read through this action plan as well, to ensure we collectively and uniformly respond to this challenge.

Policy elements
Here, we outline the required actions employees should take to protect themselves and their co-workers from a potential coronavirus infection.

Sick leave arrangements:

  • If you have cold symptoms, such as cough/sneezing/fever, or feel poorly, request sick leave or work from home.
  • If you have a positive COVID-19 diagnosis, you can return to the office only after you’ve fully recovered, with a doctor’s note confirming your recovery.

Traveling/commuting measures:

  • All work trips and events – both domestic and international – will be cancelled/postponed until further notice.
  • In-person meetings should be done virtually where possible, especially with non-company parties (e.g. candidate interviews and partners).
  • If you normally commute to the office by public transportation and do not have other alternatives, you can request to work from home as a precaution.
  • If you are planning to travel voluntarily to a high-risk country with increased COVID-19 cases, we’ll ask you to work from home for 14 calendar days. You will also be asked not to come into physical contact with any colleagues during this time.

General hygiene rules:

  • Wash your hands after using the toilet, before eating, and if you cough/sneeze into your hands (follow the 20-second hand-washing rule). You can also use the sanitizers you’ll find around the office.
  • Cough/sneeze into your sleeve, preferably into your elbow. If you use a tissue, discard it properly and clean/sanitize your hands immediately.
  • Open the windows regularly to ensure open ventilation.
  • Avoid touching your face, particularly eyes, nose, and mouth with your hands to prevent from getting infected.
  • If you find yourself coughing/sneezing on a regular basis, avoid close physical contact with your coworkers and take extra precautionary measures (such as requesting sick leave).

Disclaimer: This policy template is meant to provide general guidelines and should be used as a reference. It may not take into account all relevant local, state or federal laws and is not a legal document. Neither the author nor Workable will assume any legal liability that may arise from the use of this policy.

A Digitally Mature, Experienced Organisation with Global operations offering IT Consulting, Managed Services, Managed Security Services & Information Risk Management

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